Q&A: How to Decode a Value System with Myodetox COO Nick Lo

By Raiden Huang

A lot of entrepreneurs have this killer mentality. Yet, many of them lack compassion. That hasn’t ever been the case with Nick. Nick cares and he cares a ton. He’s a very high-level individual. I first came across Nick about a year ago when he came onto the podcast. To this day, I haven’t met anyone that speaks about their people on the level Nick does. I’ve always wondered what this guy’s deal is because damn. He’s one of one. 

– Raiden Huang

Nick Lo

Raiden: How do you best connect with a variety of different personality types to create a productive workspace? 

Nick: It comes down to your values. When company values and personal values are aligned, it’s incredibly powerful. 

Values drive action, but shared values build trust and community. 

Different personalities are the spice of life. Diversity will strengthen any organization or group because it adds new context and new opinions to any decision being made. In the world of finance, investors mitigate risk by diversifying their portfolio. It’s no different with people. Diversity and inclusion allow you to build resilience by mitigating risk. 

But then how do you move forward with so many different personality types? Shared values. 

If you look closely at 100 different people in a company, they will have values they share and values they don’t share. As long as the values they share are more important to all of them than the values they don’t share, it’s a wrap. The company will 100% succeed because everyone is fighting for the same thing. 

We have to remember that a strong culture isn’t just about showing up to work with a smile and having pizza together after work. Culture is built on the combination of what you value and how you act. If a group has shared values, they will always act in the same direction. 

The growth of any company is primarily predicated on the people, not on products or customers. And people can only reach their highest potential and output when they are able to fight for something they deeply care about, something they value. 

Raiden: Where does your passion for servant leadership stem from? 

Nick: I have always believed in decentralized systems of organizations. I followed Tony Hsieh a lot back in the day with Zappos. He was an early pioneer of flat organizations and the concept of holacracy. A flat management structure simply means there is no hierarchy in decision making and control. 

Truthfully, I’ve always felt the world we live in is kind of broken. It’s very hierarchical in nature. And I knew that if I was ever put in a position of power, I would flip the narrative. At Myodetox, it’s very much a bottoms-up approach to decision making. I always empower the teams to make the call and encourage them to ask for support only as needed. I believe that it’s the only way to learn, by taking risks and not being afraid to make mistakes. In fact, I don’t just give permission to fail, I will often encourage it. 

Servant leadership is a complete flip of a hierarchy, where the leader sits at the bottom. My primary job is to serve the goals and dreams of all the people I work for (not the other way around). 

Why this matters to me? Because failing over and over again has shaped who I am today. Why I consider myself talented in this business has nothing to do with how many books I’ve read or how many courses I’ve taken. I consider myself good (not great yet) because I constantly put myself in uncomfortable positions where the likelihood of failure is very high. 

Part of the process of becoming a great leader is making mistakes, f*cking up here and there, and not being afraid to be exposed. If I went around and gave everyone all the solutions to every problem, how are they ever going to learn how to do it themselves? 

I work for them. They don’t work for me. That’s an important distinction. My job is to support their dreams, because all along they’ve supported mine.

Raiden: When writing your own story, where should we be looking?

Nick: Self-identity is an interesting concept. Growing up, we’re all defined by how others perceive us. The athlete, the smart kid, the nerd, the shy guy, that party animal, etc. etc. 

When we’re young, we haven’t experienced enough life to be able to form our own values. We’re not able to speak with conviction on many issues in the world because we just don’t have enough context, yet. So what do most of us do? Follow. External validation will continue to shape who we are, until one day it no longer does. Eventually, we figure it out (at least some of us do). What scares me a lot these days is how quickly technology has taken over the world. The exponential growth of social platforms like Instagram has accelerated our innate need to feel like we belong, so much so that eventually we’ll forget who we actually are. Why? Because the more we matter to others, the less we matter to ourselves. 

I’ve always found it fascinating why we all care so much about how others view us. Some days, I sit by myself in a park and just watch people. And once in a while, I’ll see someone who, by most standards, doesn’t look great. No makeup, hair isn’t done, clothes are mismatched, maybe even overweight. But you know what they have that most of us don’t? True happiness. 

So when writing your own story, the only place you really have to look is within. Your internal values will be the guiding light to the best story ever written, yours. 

I’ve always been captivated by people that can talk about human psychology and higher-level concepts. With Nick, I could hear him talk all day. He’s an unreal leader and individual. No wonder why Myodetox is where it’s at today. That’s because you got thought leaders like Nick paving the way.

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